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Return/ Exchange Policy & Instructions

We at stand behind the quality of products and offer a 100% satisfaction guarantee policy. Should you not be happy with your purchase then simply return your order along with a copy of your invoice back to us and we will refund your credit card. We do not ask for an explanation nor do we charge a re-stocking fee. We handle returns and exchanges on a weekly basis and will send you an e-mail as soon as your return has been processed.

Should you want to make an exchange then please ship the item(s) back to us along with a copy of your invoice and a note mentioning the item you would like for replacement. Should you have any further questions then please contact us and we will get back to you within one business day.

Hendrik Pohl